Frequently Asked Questions
Everything you need to know about shopping with Axeman.ca
What is the standard shipping time for orders within Canada?
We offer expedited shipping across Canada. Orders are typically processed within 1-2 business days, with delivery expected between 3 to 7 business days depending on your province.
What is your return policy for fashion items?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different brands and cuts.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
Do you offer international shipping outside of Canada?
Currently, we focus on providing the best service to our Canadian customers and only ship within Canada. Stay tuned to our newsletter for updates on international expansion.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package in real-time.